Frequently Asked Questions

  • How does the Gordi Subscription work

    Very easy. All you need to do is choose your package, click on the subscribe button and wait for our confirmation email. For example, if you choose the Blue package, you can expect to receive 2 (two) bags of freshly curated local and international coffee beans from Indonesian roasters for your shipment.

  • Can I skip, cancel or pause my subscription?

    Yes, you can. If you paid with credit card for your subscription, you can skip your next shipment by logging into your account and click Manage Subscription. This feature is not available for bank transfer payment. Or you can send us email or chat to skip, cancel or pause your subscription.

  • Can I choose the coffee?

    We aim to provide you with the best-curated coffee beans, so you can experience different taste and flavors for each shipment. We want to keep the element of surprise for you when you open the Gordi box. After all, sharing is caring and so does coffee. When you brew the coffee at the comfort of your home, you can always share your experience with your friends and families (or tag us on your social media!). With this in mind, you can not customized a specific coffee selection for each shipment.

  • Where would I get the coffee from?

    We curated your coffee beans from various Indonesian micro-roasters. Sometimes, you will also get coffee beans from International roasters as a surprise such as Market Lane, Papa Paletha, Fuglen, and many more!

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We believe that the best way to make a cup of coffee is to understand the science and technique behind making it. That’s why we gather tons of resources for you to download and practice. 

Unduh Gratis